PRIVACY
STATEMENT Unless you are purchasing a product
from us, we do not require any information whatsoever - you are free to browse
through all our products with absolutely no obligation or commitment. We
cannot automatically obtain your email address just by browsing and you will not
be inundated with promotional emails by doing so. We would never pass your email
address to any other organisation for any reason, including financial gain. The
shopping cart feature on our website uses cookies to remember your personal cart
for seven days. This is simply for your benefit and in no way helps us to obtain
personal information from you. The website also uses cookies to remember your
details in the checkout feature - again this is simply for the benefit of repeat/regular
customers. If you are in any way concerned about this you can simply adjust your
cookie settings in your browser. If you do
purchase any item from us we do require certain information including name, email
address, shipping details and payment details. This information will only be used
to complete the transaction. Your details will be securely kept by us for any
necessary period to cover money back guarantees, faulty goods, law and government
needs. We will not pass this information to any other person unless required by
law. Please also remember that you should be
protected by your bank against internet fraud. After completion of any transaction
you may request by email for us to delete any personal information we have on
you that we are not required to retain by law. If you have any other questions
about our privacy policy please email us at sales@christinegroves.com
|
TERMS
& CONDITIONS This website known as www.christinegroves.com
is domiciled in the United Kingdom. We strive
to keep this website as upto date as possible. We reserve the right to remove
any item from sale without notice. All prices indicated on this website are for
artwork as described in the shopping cart. It is our intention to have all works
available for delivery within 14 working days of payment clearance, however we
always recommend you allow up to 28 days for delivery. On the rare occassion when
this is not possible we will keep you fully updated as to the estimated delivery
date, and no payment will be expected or taken until the item is available for
delivery. If you are ordering for delivery outside of the United Kingdom you will
be responsible for any additional charges for import duty or tax. We
do not give permission to copy or reproduce any part of this site without prior
consent. All items for sale are copyright of Christine Groves. All products conform
with the Sale of Goods Act 1979. All items
are fully inspected for damage before despatch. If an item should arrive damaged
you must return it to us at the first instance and also notify us by email at
sales@christinegroves.com. We will either offer a replacement item or a full refund.
Any items returned to us must be returned in suitable packaging and by recorded
delivery. We cannot be held responsible for items lost in the post, or returned
without proof of postage. We are not responsible for the cost of returning any
item unless it was faulty. Customers may cancel
any order, without reason, within seven days of order placement by email at sales@christinegroves.com
If you feel let down by the service we offer, we would rather know so we can do
our best to rectify any problems for the future. Your statutory rights as a consumer
are not affected by our Terms and Conditions
|